A first-class stay at Mountain Chalet Alpinflair in Ortisei
General terms and conditions and information for your stay
Inclusive services
- Bed linen, towels, kitchen linen and table linen- Use of the washing machine and dryer
- Parking in front of the Mountain Chalet
- Private parking in our garage H 220 cm
- Weekly change of towels
- Ski room with ski boot dryer
- Mountain bike parking
- Lift on each floor
- Wi-Fi
- Final cleaning
Extra people and children
- Extra charge is applicable for supplement beds..- Cots (with bed linen) for children aged 0-2 years are available for a fee.
- Guests who have not booked in our chalet are not allowed in the suites.
Local tax
The local tax per person per night is not included in the price and must be paid upon arrival. Children under the age of 14 are exempt from this tax.Booking confirmation
A booking only becomes binding once we have sent a confirmation and received the deposit. Once the deposit has been paid, the general conditions and, in particular, the cancellation conditions will apply as fully understood and legally accepted.Travel cancellation insurance
Dear guest, what if something comes up to prevent you from even starting your holiday in the Val Gardena or to oblige you to return home prematurely? Cover yourself by booking a travel insurance together with your holiday booking.Under the following link you can make immediately a non-binding online premium calculation and reservation policy directly. In addition, you will also find more insurance details.
To insurance
Cancellation
The right of withdrawal as laid down in the Consumers Code is not contemplated - however, we are willing to apply the following conditions for withdrawal:- For cancellations made up to 31 days prior to arrival, 40% of the total booking will be charged.
- For cancellations within 30 to 21 days prior to arrival, 60% of the total booking will be charged.
- For cancellations within 20 to 11 days prior to arrival, 80% of the total booking will be charged.
- For cancellations within 10 days prior to arrival, 100% of the total booking will be charged.
- In case of early departure, late arrival or no-show, we will charge a cancellation fee of 100% of the amount paid for the missing days.
Our bank details
Raiffeisenkasse Val Gardena, Ortisei branchIBAN: IT 11 W 08238 58680 000302009307
SWIFT/BIC: RZSBIT21055
Montana GmbH - Srl
Scurcià Street 69
I-39046 Ortisei (BZ)
Payment methods
We accept the following payment options: bank transfer, cash, VISA, MasterCard and ATM/Maestro.Check in
Apartment handover takes place between 3pm and 8pm.If you arrive outside of the stated times, we kindly ask you to notify us by phone.
Tel./WhatsApp +39 3383707859



