A first-class stay at Mountain Chalet Alpinflair in Ortisei

General terms and conditions and information for your stay

Inclusive services

- 1-2 private parking spaces for each suite in the in-house underground car park
- Free use of all buses with the Val Gardena Mobilcard
- Bed linen, towels, kitchen linen and table linen
- Use of the washing machine and dryer
- Parking in front of the Mountain Chalet
- Weekly change of towels
- Ski room with ski boot dryer
- Mountain bike parking
- Lift on each floor
- Wi-Fi
- Final cleaning


Extra people and children

- Extra charge is applicable for supplement beds..
- Cots (with bed linen) for children aged 0-2 years are available for a fee.
- Guests who have not booked in our chalet are not allowed in the suites.


Local tax

A local tax of €2.50 per person per night is not included in the price and must be paid upon arrival. Children under the age of 14 are exempt from this tax.


Booking confirmation

A booking only becomes binding once we have sent a confirmation and received the deposit. Once the deposit has been paid, the general conditions and, in particular, the cancellation conditions will apply as fully understood and legally accepted.


Travel cancellation insurance

Dear guest, what if something comes up to prevent you from even starting your holiday in the Val Gardena or to oblige you to return home prematurely? Cover yourself by booking a travel insurance together with your holiday booking.
Under the following link you can make immediately a non-binding online premium calculation and reservation policy directly. In addition, you will also find more insurance details.

To insurance


Cancellation

All cancellations should be made in writing via e-mail.

- Up to 31 days before arrival, a fee of 30% of the total amount booked is due.
- Within 30 days of arrival, a fee of 50% of the total amount booked will be charged.
- Within 14 days of arrival, a fee of 70% of the total amount booked will be charged.
- Within 7 days of arrival, 100% of the total amount booked will be charged.
- In the event of late arrival, early departure or no-show, 100% of the total amount booked will still be charged.


Our bank details

Raiffeisenkasse Val Gardena, Ortisei branch
IBAN: IT 11 W 08238 58680 000302009307
SWIFT/BIC: RZSBIT21055
Montana GmbH - Srl
Scurcià Street 69
I-39046 Ortisei (BZ)


Payment methods

We accept the following payment options: bank transfer, cash, VISA, MasterCard and ATM/Maestro.


Check in

Apartment handover takes place between 3pm and 8pm.
If you arrive outside of the stated times, we kindly ask you to notify us by phone.

Tel./WhatsApp +39 3383707859


Check out

Your apartment is available until 9 am on the day of departure.


Pets

At first, you may find it unpleasant to spend your holiday without your four-legged friend, but please understand that we do not accept pets.


Smoking

In the spirit of nature and wellness, Mountain Chalet Alpinflair is a non-smoking property.


10% off ski hire

Our partner EVEREST-SKI by HANNES is available as an extra service for guests of Mountain Chalet Alpinflair. You can rent all ski equipment from them with a 10% discount.


Our specialities

Spacious suites, all with a south-facing balcony or private garden with a panoramic view of the Dolomites and the town centre of Ortisei. Mountain Chalet Alpinflair is a sustainable, ecological property with a unique feeling of comfort, built according to the energy efficiency standards of the province of Bolzano. We stand for energy awareness, environmental and climate friendliness, comfort and health awareness.